customer defection的意思|示意
客户流失
customer defection的网络常见释义
顾客流失 ...其并指出顾客保持度(customer retention) 和顾客占有率(share of customer) 亦为忠诚的基本要件,而顾客流失(customer defection) 亦为一个值得重视的议题。
顾客流失率 ...整体满意度将会增加病人忠诚度54%~77%;Jones & Sasser (1995) 的研究中指出,企业每降低顾客流失率 (customer defection rate) 的5%,将可为企业提高25%到85%的利润,而开发新顾客的成本远超过维系 旧顾客的支出,差距估计达六倍至九倍之多 (Peppers &...
customer defection相关短语
1、 Customer defection rate 消费者流失率 ; 顾客流失率
2、 customer defection rates 降低顾客背离率
3、 customer defection early warning 客户流失预警
customer defection相关例句
Having a good prediction on customer's buying behavior is the key to many studying sections, such as customer lifetime valuation (CLV) and customer defection management.
对客户未来购买行为预测是客户终身价值评估、客户流失管理等研究领域的关键。
The important conclusions include: the first, the rate of complaining to employee or manager is very low and the rate of customer defection is very high after service failure;
重要的研究结论包括:第一,顾客向企业员工或管理层抱怨的比例非常低,顾客在遭遇服务失误后的流失率非常高;
Enterprises have to realize that 1% defection of a product equals 100% loss for the customer.
企业必须清楚地认识到,产品1%的缺陷,对于买到产品的消费者来说,就是100%的损失。
It can't be used to cheat customer by using it to cover the defection of food or to fabricate.
不得用来掩盖食品的缺陷或作为伪造手段,粗制滥造,欺骗消费者。